Frequently asked questions
Do you sell to the public or only to businesses?
Both. There is no account requirement and no minimum order. Most of our customers are businesses reordering on a schedule, so pricing is built around case and pallet quantities, but anyone can order.
Do you offer bulk or contract pricing?
Yes. If you reorder the same lines regularly, email support@deltadynamics.store with the items and approximate monthly volumes and we will quote a standing price.
How fast do orders ship?
Stocked consumables ordered before 2pm Central despatch the same business day. Freight items such as pallet trucks, shelving and scales are scheduled with you and typically move within one to three business days.
Can I get a delivery without a loading dock?
Yes, but tell us before you order. Palletised freight is kerbside by default; without a dock or forklift you will need a liftgate delivery, which we quote separately.
What will appear on my card statement?
Your statement will read SQ *DELTA DYNAMICS.
Can I return something I ordered by mistake?
Unused stock lines in original packaging can be returned within 30 days. Email us for a return authorisation first — returns sent back without one may be refused. Freight equipment may carry a restocking charge, which we will confirm before you ship.
Do you ship outside the United States?
Not at present. We ship within the contiguous United States only.